The global Sales Performance Management (SPM) market size is projected to grow from USD 2.8 billion in 2020 to USD 6.75 billion by 2028, at a Compound Annual Growth Rate (CAGR) of 16.4% during the forecast period of 2021- 2028.
The apparent goal of businesses is to boost sales and conversion rates, which may be accomplished by efficiently increasing sales staff performance and execution. However, because this solution revolves around the client, employing specific CRM solutions limits the focus on enhancing the effectiveness of salespeople. As a result, businesses are increasingly implementing sales performance management solutions to boost sales and promote sales personnel effectiveness. The sales performance management solution combines traditional areas like sales and quota management with applications like sales coaching and analytics for sales optimization. One of the most prime aspects of sales performance management solutions is that in the SPM environment, all sales personnel are regularly educated to adopt repeatable behavior to be measured against the same yardstick.
Increasing automation to better visibility, rising demands for maximizing the value of corporate data, and the manifestation of process knowledge and channel efficacy are driving the global sales performance management market. However, a lack of understanding regarding the benefits of SPM solutions is a significant impediment to market expansion. The market is further hampered by structural changes across firms and a reluctance to engage in costly sales tools. Rising demand to reduce the risk of inconsistent sales, predict commission patterns within an organization, the growing BYOD trend among enterprises, and the adoption of integrated vendor services would lead to more growth opportunities.
This study delivers an all-inclusive analysis of deployment type, vertical, and region. The deployment type segment includes on-premises and cloud. The on-premises part held the largest market share, owing to significant demand for customized solutions based on business requirements, particularly among major corporations and companies concerned about data security and privacy. Large enterprises with diversified data and design needs and sufficient sales employees prefer on-premises deployment models. The vertical segment includes BFSI, Telecommunications, and Manufacturing. The BFSI segment holds the largest market share. Because BFSI firms deal with a wide range of insurance and banking products, such as debit cards, credit cards, loans, and insurance policies, which require the employment of a large number of sales representatives, the need to manage complex incentive compensation calculations and provide representatives with holistic visibility into entire SPM processes has compelled BFSI firms to adopt SPM solutions aggressively.
The market has been divided into North America, Asia Pacific, South America, Europe, the Middle East, and Africa. North America holds the largest market share in the U.S. because of North America's rich economic landscape, the early embrace of sophisticated technologies, high digital adoption at workplaces to improve corporate processes, and heightened technological awareness. Furthermore, the region includes industrialized economies like the United States and Canada, which have pretty accepted SPM solutions and modern technologies.
Some prominent players influencing the market are SAP AG, Salesforce.Com, Inc., Oracle Corporation, Microsoft Corporation, Callidus Software, Inc., Xactly Corporation, Synygy, Inc., CDk Global Inc., and NICE. In January 2019, CDk Global Inc. unveiled "Customer Success," a complete and upgraded service model to help dealers operate more effectively and develop more extraordinary customer relationships while harnessing data to drive business gains. NICE Satmetrix NPX, the company's cloud-based customer feedback and loyalty (CLS) service was updated in February 2018. The release will provide a comprehensive perspective of the customer experience by combining direct feedback from omnichannel surveys and indirect input from text or voice chats with operational or behavioral data imported from several other customer data sources.
Sales Performance Management Market Analysis and Forecast, Deployment Type
Sales Performance Management Market Analysis and Forecast, Vertical
Sales Performance Management Market Analysis and Forecast, Region
Report Description:
1. Introduction
1.1. Objectives of the Study
1.2. Market Definition
1.3. Research Scope
1.4. Currency
1.5. Key Target Audience
2. Research Methodology and Assumptions
3. Executive Summary
4. Premium Insights
4.1. Porter’s Five Forces Analysis
4.2. Value Chain Analysis
4.3. Top Investment Pockets
4.3.1. Market Attractiveness Analysis By Deployment Type
4.3.2. Market Attractiveness Analysis By Vertical
4.3.3. Market Attractiveness Analysis By Region
4.4. Industry Trends
5. Market Dynamics
5.1. Market Evaluation
5.2. Drivers
5.2.1. Increase in automation to better visibility
5.2.2. Rising demands for maximizing the value of corporate data
5.2.3. Manifestation of process knowledge
5.2.4. Channel efficacy
5.3. Restraints
5.3.1. Lack of understanding regarding the benefits of SPM solutions
5.3.2. Structural changes across firms
5.3.3. Reluctance to engage in costly sales tools
5.4. Opportunities
5.4.1. Rising demand to reduce the risk of inconsistent sales
5.4.2. Prediction of commission patterns
5.4.3. Growing BYOD trend among enterprises
5.4.4. Adoption of integrated vendor services
6. Global Sales Performance Management Market Analysis and Forecast, By Deployment Type
6.1. Segment Overview
6.2. On-premises
6.3. Cloud
7. Global Sales Performance Management Market Analysis and Forecast, By Vertical
7.1. Segment Overview
7.2. BFSI
7.3. Telecommunications
7.4. Manufacturing
8. Global Sales Performance Management Market Analysis and Forecast, By Regional Analysis
8.1. Segment Overview
8.2. North America
8.2.1. U.S.
8.2.2. Canada
8.2.3. Mexico
8.3. Europe
8.3.1. Germany
8.3.2. France
8.3.3. U.K.
8.3.4. Italy
8.3.5. Spain
8.4. Asia-Pacific
8.4.1. Japan
8.4.2. China
8.4.3. India
8.5. South America
8.5.1. Brazil
8.6. Middle East and Africa
8.6.1. UAE
8.6.2. South Africa
9. Global Sales Performance Management Market-Competitive Landscape
9.1. Overview
9.2. Market Share of Key Players in Global Sales Performance Management Market
9.2.1. Global Company Market Share
9.2.2. North America Company Market Share
9.2.3. Europe Company Market Share
9.2.4. APAC Company Market Share
9.3. Competitive Situations and Trends
9.3.1. Product Launches and Developments
9.3.2. Partnerships, Collaborations, and Agreements
9.3.3. Mergers & Acquisitions
9.3.4. Expansions
10. Company Profiles
10.1. SAP AG
10.1.1. Business Overview
10.1.2. Company Snapshot
10.1.3. Company Market Share Analysis
10.1.4. Company Product Portfolio
10.1.5. Recent Developments
10.1.6. SWOT Analysis
10.2. Salesforce.Com, Inc.
10.2.1. Business Overview
10.2.2. Company Snapshot
10.2.3. Company Market Share Analysis
10.2.4. Company Product Portfolio
10.2.5. Recent Developments
10.2.6. SWOT Analysis
10.3. Oracle Corporation
10.3.1. Business Overview
10.3.2. Company Snapshot
10.3.3. Company Market Share Analysis
10.3.4. Company Product Portfolio
10.3.5. Recent Developments
10.3.6. SWOT Analysis
10.4. Microsoft Corporation
10.4.1. Business Overview
10.4.2. Company Snapshot
10.4.3. Company Market Share Analysis
10.4.4. Company Product Portfolio
10.4.5. Recent Developments
10.4.6. SWOT Analysis
10.5. Callidus Software, Inc.
10.5.1. Business Overview
10.5.2. Company Snapshot
10.5.3. Company Market Share Analysis
10.5.4. Company Product Portfolio
10.5.5. Recent Developments
10.5.6. SWOT Analysis
10.6. Xactly Corporation
10.6.1. Business Overview
10.6.2. Company Snapshot
10.6.3. Company Market Share Analysis
10.6.4. Company Product Portfolio
10.6.5. Recent Developments
10.6.6. SWOT Analysis
10.7. Synygy, Inc.
10.7.1. Business Overview
10.7.2. Company Snapshot
10.7.3. Company Market Share Analysis
10.7.4. Company Product Portfolio
10.7.5. Recent Developments
10.7.6. SWOT Analysis
10.8. CDk Global Inc.
10.8.1. Business Overview
10.8.2. Company Snapshot
10.8.3. Company Market Share Analysis
10.8.4. Company Product Portfolio
10.8.5. Recent Developments
10.8.6. SWOT Analysis
10.9. NICE
10.9.1. Business Overview
10.9.2. Company Snapshot
10.9.3. Company Market Share Analysis
10.9.4. Company Product Portfolio
10.9.5. Recent Developments
10.9.6. SWOT Analysis
List of Table
1. Global Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
2. Global On-premises, Sales Performance Management Market, By Region, 2018-2028 (USD Billion)
3. Global Cloud, Sales Performance Management Market, By Region, 2018-2028 (USD Billion)
4. Global Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
5. Global BFSI, Sales Performance Management Market, By Region, 2018-2028 (USD Billion)
6. Global Telecommunications, Sales Performance Management Market, By Region, 2018-2028 (USD Billion)
7. Global Manufacturing, Sales Performance Management Market, By Region, 2018-2028 (USD Billion)
8. North America Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
9. North America Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
10. U.S. Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
11. U.S. Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
12. Canada Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
13. Canada Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
14. Mexico Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
15. Mexico Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
16. Europe Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
17. Europe Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
18. Germany Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
19. Germany Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
20. France Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
21. France Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
22. U.K. Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
23. U.K. Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
24. Italy Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
25. Italy Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
26. Spain Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
27. Spain Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
28. Asia Pacific Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
29. Asia Pacific Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
30. Japan Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
31. Japan Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
32. China Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
33. China Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
34. India Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
35. India Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
36. South America Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
37. South America Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
38. Brazil Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
39. Brazil Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
40. Middle East and Africa Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
41. Middle East and Africa Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
42. UAE Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
43. UAE Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
44. South Africa Sales Performance Management Market, By Deployment Type, 2018-2028 (USD Billion)
45. South Africa Sales Performance Management Market, By Vertical, 2018-2028 (USD Billion)
List of Figures
1. Global Sales Performance Management Market Segmentation
2. Global Sales Performance Management Market: Research Methodology
3. Market Size Estimation Methodology: Bottom-Up Approach
4. Market Size Estimation Methodology: Top-Down Approach
5. Data Triangulation
6. Porter’s Five Forces Analysis
7. Value Chain Analysis
8. Global Sales Performance Management Market Attractiveness Analysis By Deployment Type
9. Global Sales Performance Management Market Attractiveness Analysis By Vertical
10. Global Sales Performance Management Market Attractiveness Analysis By Region
11. Global Sales Performance Management Market: Dynamics
12. Global Sales Performance Management Market Share By Deployment Type(2021 & 2028)
13. Global Sales Performance Management Market Share By Vertical (2021 & 2028)
14. Global Sales Performance Management Market Share by Regions (2021 & 2028)
15. Global Sales Performance Management Market Share by Company (2020)
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