Hosted Private Branch Exchange (PBX) Market by Type (Virtual Development and Setup, Network Traffic Management, Virtual Assistance, Others), Application, Region, Global Industry Analysis, Market Size, Share, Growth, Trends, and Forecast 2019 to 2026

  • Publish Date: May, 2019
  • Report ID: 386055
  • Category: Software
  • Pages: 217
$4700

Global hosted private branch exchange (PBX) market is expected to reach USD 12.33 Billion by 2026 at a CAGR of 14.17% during the forecast period from 2019-2026. Increase in the implementation of cloud and Unified Communication (UC) and substantial cost savings in telecom infrastructure provided to companies are two factors affecting Hosted Private Branch Exchange (PBX) market

Market Overview:

A hosted PBX is defined as a cloud-based system accessible through an IP network. It allows organizations to use improved quality telephone systems without any additional investment costs. The entire telephone platform is managed by the service provider and for enabling the calling service, the subscriber connects through an IP to the provider. These systems provide businesses with an enhanced ability to manage their phone systems through a user-friendly control panel and are becoming increasingly popular amongst SMEs. For instance, M247 offer fully hosted or virtual PBX systems for your business, which can be run on your own third-party hardware or alternatively M247s hardware.

 Report Description:

  • The base year for the study has been considered 2018, historic year 2016 and 2017 and, the forecast period considered is from 2019 to 2026. The hosted private branch exchange (PBX) market is analysed on the basis of value (USD Billion).
  • The study delivers a comprehensive analysis of global hosted private branch exchange (PBX) market by type, application and regions.
  • The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.
  • Porter’s Five Forces model is used in order to recognize the competitive scenario in the global hosted private branch exchange (PBX) market. This report incorporates the industry analysis which is focused on providing an extensive view of the hosted private branch exchange (PBX) market.
  • The study also includes attractiveness analysis of by type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.
  • The report provides company profile of the key players operating in the hosted private branch exchange (PBX) market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.
  • The market estimates have been evaluated by considering the effect of different political, economic, social, technological and legal factors which are based on our extensive secondary research, primary research, and in-house databases.

Market Dynamics:

Drivers:

  • Increase in the implementation of cloud and Unified Communication (UC)
  • Emergence of artificial intelligence and machine learning has provided an intelligent agent facility to hosted PBX
  • Substantial cost savings in telecom infrastructure is provided to companies

Restraints:

  • Maintaining the security and privacy of the hosted PBX systems is a major parameter restraining the market growth.
  • The unfamiliarity of hosted PBX users with VoIP technology

Opportunities:

  • The multiple security layers and failover technology offered by service providers is further likely to fuel the growth of hosted PBX technology

Challenges:

  • As voice quality and connections depend on Internet service, any disruptions in Internet results in loss of phone service
  • Support issues from service providers pose challenges in the growth of hosted PBX market.

Global Hosted Private Branch Exchange (PBX) Market Key Findings:

All the segments have been analysed on global, regional and country basis. The study includes the analysis of more than 30 countries for each segment.

Segmentation Analysis:

The hosted private branch exchange (PBX) market is segmented on the basis of type and application

  • The type segment is classified into virtual development and setup, network traffic management, virtual assistance and support, configuration and change management and others. The virtual development and setup segment dominated the market with the highest share in 2018 because of the increased implementation of cloud technologies across the IT, BFSI, education, healthcare, and retail sectors. With globalization, the demand for virtual infrastructure services will continue to grow.
  • The application segment is segmented into IT, BFSI, education, healthcare, retail, and others. Healthcare segment is growing rapidly at the highest CAGR in the forecast period. The hospitals can gain many benefits by using the Hosted PBX solution. The IP PBX solution connects the different branches of the hospital, staff and other telecommunication devices as in one place. This connects each entity of the hospital. So, work and management of the hospital become easy and efficacious.

Regional Segmentation Analysis:

The regions analysed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. North America region dominated the global Hosted Private Branch Exchange (PBX) market in 2018 where as the Asia Pacific region is growing rapidly in the market.

  • North America region is dominating the market as these systems provide efficient functioning capabilities such as improved web connectivity and efficient use of the office space and budgets expanding the adoption rate. Furthermore, a rise in the adoption of cloud services, IoT, and UC in the U.S. and the growth of the telecommunication sector also drives the hosted PBX market demand.
  • Asia Pacific is anticipated to grow rapidly as the region is witnessing a rapid transformation of its IT infrastructure with rapid digitalization. The trend of enterprise mobility in this region is also a major contributor to the market growth.

Global Hosted Private Branch Exchange (PBX) Market Competitive Analysis:

Key players in the Hosted Private Branch Exchange (PBX) market are AT&T, CenturyLink, Cisco Systems, Inc., NEC Corporation, Siemens, BT Group, 3CX, Telesystem, TPX Communications, Digium, Oneconnect, Comcast Business, Mitel Networks, Avaya, and 8x8. For instance, in July 2018, Alpha MOS launched HERACLES Neo electronic nose. This electronic nose includes AroChemBase software module, which helps in identifying and characterizing the chemical molecules after analyzing the smell. This software includes advanced search capabilities for analysis of the smell.

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This study forecasts revenue growth and volume at global, regional, and country levels from 2016 to 2026. Fior Market Research has segmented the global hosted private branch exchange (PBX) market on the basis of below-mentioned segments:

Global Hosted Private Branch Exchange (PBX) Market, By Type:

  • Virtual Development and Setup
  • Network Traffic Management
  • Virtual Assistance and Support
  • Configuration and Change Management
  • Others

 Global Hosted Private Branch Exchange (PBX) Market, By Application:   

  • IT
  • BFSI
  • Education
  • Healthcare
  • Retail
  • Others

 Global Hosted Private Branch Exchange (PBX) Market, By Regions:

  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • Germany
    • France
    • Sweden
    • Netherlands
    • U.K.
    • Italy
    • Spain
    • Turkey
    • Switzerland
    • Belgium
    • Rest of Europe
  • Asia-Pacific
    • Japan
    • China
    • India
    • South Korea
    • Australia
    • Singapore
    • Malaysia
    • Thailand
    • Indonesia
    • Philippines
    • Rest of Asia-Pacific
  • South America
    • Brazil
    • Argentina
    • Colombia
    • Rest of South America
  • Middle East and Africa
    • Saudi Arabia
    • UAE
    • Egypt
    • Nigeria
    • South Africa
    • Rest of  Middle East and Africa

1. Introduction
   1.1. Objectives of the Study
   1.2. Market Definition
   1.3. Research Scope
   1.4. Currency

2. Research Methodology and Assumptions

3. Executive Summary

4. Premium Insights
   4.1. Porter’s Five Forces Analysis
   4.2. Value Chain Analysis
   4.3. Top Investment Pockets
        4.3.1. Market Attractiveness Analysis By Type
        4.3.2. Market Attractiveness Analysis By Application
        4.3.3. Market Attractiveness Analysis By Region
   4.4. Industry Trends

5. Market Dynamics
   5.1. Market Evaluation
   5.2. Drivers
        5.2.1. Growing health and security awareness
        5.2.2. Rise in use of sensors for the detection of freshness and quality of food product
        5.2.3. Increased investment in R&D across industries
        5.2.4. Adoption of nanoType in healthcare sector
        5.2.5. Improvement in quality control laboratories in delivering high-end products
   5.3. Restraints
        5.3.1. High cost of electronic nose may affect the growth of this market
   5.4. Opportunities
        5.4.1. Continuous advancement and innovation of e- nose have increased its uses across various sectors such as military defence and environmental monitoring
   5.5. Challenges
        5.5.1. Complex cost structure.

6. Global Hosted Private Branch Exchange (PBX) Market Analysis and Forecast, By Type
   6.1. Segment Overview
   6.2. Virtual Development and Setup
   6.3. Network Traffic Management
   6.4. Virtual Assistance and Support
   6.5. Configuration and Change Management
   6.6. Others

7. Global Hosted Private Branch Exchange (PBX) Market Analysis and Forecast, By Application
   7.1. Segment Overview
   7.2. IT
   7.3. BFSI
   7.4. Education
   7.5. Healthcare
   7.6. Retail
   7.7. Others

8. Global Hosted Private Branch Exchange (PBX) Market Analysis and Forecast, By Regional Analysis
   8.1. Segment Overview
   8.2. North America
        8.2.1. U.S.
        8.2.2. Canada
        8.2.3. Mexico
   8.3. Europe
        8.3.1. Germany
        8.3.2. France
        8.3.3. Sweden
        8.3.4. Netherlands
        8.3.5. U.K.
        8.3.6. Italy
        8.3.7. Spain
        8.3.8. Turkey
        8.3.9. Switzerland
        8.3.10. Belgium
        8.3.11. Rest of Europe
   8.4. Asia-Pacific
        8.4.1. Japan
        8.4.2. China
        8.4.3. India
        8.4.4. South Korea
        8.4.5. Australia
        8.4.6. Singapore
        8.4.7. Malaysia
        8.4.8. Thailand
        8.4.9. Indonesia
        8.4.10. Philippines
        8.4.11. Rest of Asia-Pacific
   8.5. South America
        8.5.1. Brazil
        8.5.2. Argentina
        8.5.3. Colombia
        8.5.4. Rest of South America
   8.6. Middle East and Africa
        8.6.1. Saudi Arabia
        8.6.2. UAE
        8.6.3. Egypt
        8.6.4. Nigeria
        8.6.5. South Africa
        8.6.6. Rest of  Middle East and Africa

9. Global Hosted Private Branch Exchange (PBX) Market-Competitive Landscape
   9.1. Overview
   9.2. Market Share of Key Players in the Hosted Private Branch Exchange (PBX) Market
        9.2.1. Global Company Market Share
        9.2.2. North America Company Market Share
        9.2.3. Europe Company Market Share
        9.2.4. APAC Company Market Share
   9.3. Competitive Situations and Trends
        9.3.1. Product Launches and Developments
        9.3.2. Partnerships, Collaborations, and Agreements
        9.3.3. Mergers & Acquisitions
        9.3.4. Expansions

10. Company Profiles
   10.1. AT&T
        10.1.1. Business Overview
        10.1.2. Company Snapshot
        10.1.3. Company Market Share Analysis
        10.1.4. Company Product Portfolio
        10.1.5. Recent Developments
        10.1.6. SWOT Analysis
   10.2. CenturyLink
        10.2.1. Business Overview
        10.2.2. Company Snapshot
        10.2.3. Company Market Share Analysis
        10.2.4. Company Product Portfolio
        10.2.5. Recent Developments
        10.2.6. SWOT Analysis
   10.3. Cisco Systems, Inc.
        10.3.1. Business Overview
        10.3.2. Company Snapshot
        10.3.3. Company Market Share Analysis
        10.3.4. Company Product Portfolio
        10.3.5. Recent Developments
        10.3.6. SWOT Analysis
   10.4. NEC Corporation
        10.4.1. Business Overview
        10.4.2. Company Snapshot
        10.4.3. Company Market Share Analysis
        10.4.4. Company Product Portfolio
        10.4.5. Recent Developments
        10.4.6. SWOT Analysis
   10.5. Siemens
        10.5.1. Business Overview
        10.5.2. Company Snapshot
        10.5.3. Company Market Share Analysis
        10.5.4. Company Product Portfolio
        10.5.5. Recent Developments
        10.5.6. SWOT Analysis
   10.6. BT Group
        10.6.1. Business Overview
        10.6.2. Company Snapshot
        10.6.3. Company Market Share Analysis
        10.6.4. Company Product Portfolio
        10.6.5. Recent Developments
        10.6.6. SWOT Analysis
   10.7. 3CX
        10.7.1. Business Overview
        10.7.2. Company Snapshot
        10.7.3. Company Market Share Analysis
        10.7.4. Company Product Portfolio
        10.7.5. Recent Developments
        10.7.6. SWOT Analysis
   10.8. Telesystem
        10.8.1. Business Overview
        10.8.2. Company Snapshot
        10.8.3. Company Market Share Analysis
        10.8.4. Company Product Portfolio
        10.8.5. Recent Developments
        10.8.6. SWOT Analysis
   10.9. TPX Communications
        10.9.1. Business Overview
        10.9.2. Company Snapshot
        10.9.3. Company Market Share Analysis
        10.9.4. Company Product Portfolio
        10.9.5. Recent Developments
        10.9.6. SWOT Analysis
   10.10. Digium
        10.10.1. Business Overview
        10.10.2. Company Snapshot
        10.10.3. Company Market Share Analysis
        10.10.4. Company Product Portfolio
        10.10.5. Recent Developments
        10.10.6. SWOT Analysis
   10.11. Oneconnect
        10.11.1. Business Overview
        10.11.2. Company Snapshot
        10.11.3. Company Market Share Analysis
        10.11.4. Company Product Portfolio
        10.11.5. Recent Developments
        10.11.6. SWOT Analysis
   10.12. Comcast Business
        10.12.1. Business Overview
        10.12.2. Company Snapshot
        10.12.3. Company Market Share Analysis
        10.12.4. Company Product Portfolio
        10.12.5. Recent Developments
        10.12.6. SWOT Analysis
   10.13. Mitel Networks
        10.13.1. Business Overview
        10.13.2. Company Snapshot
        10.13.3. Company Market Share Analysis
        10.13.4. Company Product Portfolio
        10.13.5. Recent Developments
        10.13.6. SWOT Analysis
   10.14. Avaya
        10.14.1. Business Overview
        10.14.2. Company Snapshot
        10.14.3. Company Market Share Analysis
        10.14.4. Company Product Portfolio
        10.14.5. Recent Developments
        10.14.6. SWOT Analysis
   10.15. 8x8
        10.15.1. Business Overview
        10.15.2. Company Snapshot
        10.15.3. Company Market Share Analysis
        10.15.4. Company Product Portfolio
        10.15.5. Recent Developments
        10.15.6. SWOT Analysis

 


List of Figures

1. Global Hosted Private Branch Exchange (PBX) Market Segmentation

2. Hosted Private Branch Exchange (PBX) Market: Research Methodology

3. Market Size Estimation Methodology: Bottom-Up Approach

4. Market Size Estimation Methodology: Top-Down Approach

5. Data Triangulation

6. Porter’s Five Forces Analysis

7. Value Chain Analysis

8. Global Hosted Private Branch Exchange (PBX) Market Attractiveness Analysis By Type

9. Global Hosted Private Branch Exchange (PBX) Market Attractiveness Analysis By Application

10. Global Hosted Private Branch Exchange (PBX) Market Attractiveness Analysis By Region

11. Global Hosted Private Branch Exchange (PBX) Market: Dynamics

12. Global Hosted Private Branch Exchange (PBX) Market Share by Type (2018 & 2026)

13. Global Hosted Private Branch Exchange (PBX) Market Share by Application (2018 & 2026)

14. Global Hosted Private Branch Exchange (PBX) Market Share by Region (2018 & 2026)

15. Global Hosted Private Branch Exchange (PBX) Market Share by Company (2019)

 

List of Table

1. Global Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

2. Global Virtual Development and Setup Hosted Private Branch Exchange (PBX)  Market, By Region, 2016–2026 (USD Million) 

3. Global Network Traffic Management Hosted Private Branch Exchange (PBX) Market, By Region, 2016–2026 (USD Million) 

4. Global Virtual Assistance and Support Hosted Private Branch Exchange (PBX) Market, By Region, 2016–2026 (USD Million) 

5. Global Configuration and Change Management Hosted Private Branch Exchange (PBX) Market, By Region, 2016–2026 (USD Million) 

6. Global Others Hosted Private Branch Exchange (PBX) Market, By Region, 2016–2026 (USD Million) 

7. Global Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

8. Global IT Hosted Private Branch Exchange (PBX) Market, By Region, 2016–2026 (USD Million) 

9. Global HealthCare Hosted Private Branch Exchange (PBX) Market, By Region, 2016–2026 (USD Million) 

10. Global BFSI Hosted Private Branch Exchange (PBX) Market, By Region, 2016–2026 (USD Million) 

11. Global Retail Hosted Private Branch Exchange (PBX) Market, By Region, 2016–2026 (USD Million) 

12. Global Education Hosted Private Branch Exchange (PBX) Market, By Region, 2016–2026 (USD Million) 

13. Global Others Hosted Private Branch Exchange (PBX) Market, By Region, 2016–2026 (USD Million) 

14. Global Hosted Private Branch Exchange (PBX) Market, By Region, 2016–2026 (USD Million) 

15. North America Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

16. North America Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

17. U.S. Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

18. U.S. Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

19. Canada Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

20. Canada Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

21. Mexico Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

22. Mexico Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

23. Europe Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

24. Europe Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

25. Germany Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

26. Germany Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

27. France Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

28. France Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

29. Sweden Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

30. Sweden Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

31. Netherlands Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

32. Netherlands Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

33. U.K. Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

34. U.K. Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

35. Italy Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

36. Italy Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

37. Spain Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

38. Spain Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

39. Turkey Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

40. Turkey Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

41. Switzerland Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

42. Switzerland Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

43. Belgium Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

44. Belgium Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

45. Asia Pacific Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

46. Asia Pacific Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

47. Japan Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

48. Japan Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

49. China Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

50. China Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

51. India Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

52. India Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

53. South Korea Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

54. South Korea Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

55. Australia Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

56. Australia Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

57. Singapore Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

58. Singapore Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

59. Malaysia Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

60. Malaysia Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

61. Thailand Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

62. Thailand Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

63. Indonesia Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

64. Indonesia Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

65. Philippines Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

66. Philippines Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

67. South America Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

68. South America Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

69. Brazil Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

70. Brazil Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

71. Argentina Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

72. Argentina Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

73. Colombia Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

74. Colombia Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

75. Middle East and Africa Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

76. Middle East and Africa Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

77. Saudi Arabia Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

78. Saudi Arabia Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

79. UAE Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

80. UAE Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

81. Egypt Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

82. Egypt Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

83. Nigeria Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

84. Nigeria Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

85. South Africa Hosted Private Branch Exchange (PBX) Market, By Type, 2016–2026 (USD Million) 

86. South Africa Hosted Private Branch Exchange (PBX) Market, By Application, 2016–2026 (USD Million) 

Research Methodology

Market research is a method of gathering, assessing and deducing data & information about a particular market. Market research is very crucial in these days. The techniques analyze about how a product/service can be offered to the market to its end-customers, observe the impact of that product/service based on the past customer experiences, and cater their needs and demands. Owing to the successful business ventures, accurate, relevant and thorough information is the base for all the organizations because market research report/study offers specific market related data & information about the industry growth prospects, perspective of the existing customers, and the overall market scenario prevailed in past, ongoing present and developing future. It allows the stakeholders and investors to determine the probability of a business before committing substantial resources to the venture. Market research helps in solving the marketing issues challenges that a business will most likely face.

Market research is valuable because of the following reasons:

  • Market research helps businesses strengthen a company’s position
  • Market research helps in minimizing the investment risks associated with the businesses in any industry vertical
  • Market research helps in identifying the potential threats and opportunities associated with the business industry
  • Market research aids in spotting the emerging trends and facilitates strategic planning in order to stay ahead in the competition

Our research report features both the aspects; qualitative and quantitative. Qualitative part provides insights about the market driving forces, potential opportunities, customer’s demands and requirement which in turn help the companies to come up with new strategies in order to survive in the long run competition. The quantitative segment offers the most credible information related to the industry. Based on the data gathering, we use to derive the market size and estimate their future growth prospects on the basis of global, region and country.

Our market research process involves with the four specific stages.

  • Data Collection
  • Data Synthesis
  • Market Deduction & Formulation
  • Data Screening & Validation

Data Collection: This stage of the market research process involves with the gathering and collecting of the market/industry related data from the sources. There are basically two types of research methods:

  • Primary Research: By conducting primary research, it involves with the two types of data gathering; exploratory and specific. Exploratory data is open-ended and helps us to define a particular problem involving surveys, and pilot study to the specific consumer group, knowing their needs and wants catering to the industry related product/service offering. Explanatory data gathering follows with the bit of unstructured way. Our analyst group leads the study by focusing on the key crowd, in this manner picking up bits of knowledge from them. In light of the points of view of the clients, this data is used to plan advertise techniques. In addition, showcase overviews causes us to comprehend the current scenario of the business. Specific data gathering on the hand, involves with the more structured and formal way. The primary research usually includes in telephonic conversations, E-mail collaborations and up close and personal meetings/interviews with the raw material suppliers, industrial wholesalers, and independent consultants/specialists. The interviews that we conduct offers important information on showcase size and industry development patterns. Our company likewise conducts interviews with the different business specialists so as to increase generally bits of knowledge of the business/showcase.
  • Secondary Research: The secondary research incorporates with the data gathering from the non-profit associations and organizations, for example, World bank, WHO, investor relations and their presentations, statistical databases, yearly(annual reports) reports, national government records, factual databases, websites, articles, white papers, press releases, blogs and others. From the annual report, we deduce an organization's income/revenue generation to comprehend the key product segment related to the market. We examine the organization sites and implement product mapping strategy which is significant for determining the segment revenue. In the product mapping technique, we choose and categorize the products offered by the companies catering to the industry specific market, derive the segment revenue for each of the organizations to get the market estimation. We also gather data & Information based on the supply and demand side of the value chain involved with the domain specific market. The supply side denotes the distributors, wholesalers, suppliers and the demand side denotes the end-consumers/customers of the value chain. The supply side of the market is analyzed by examining the product growth across industry in each of the region followed by its pricing analysis. The demand side is analyzed by the evaluating the penetration level and adoption rates of the product by referring to the historical/past data, examine the present usage and forecasting the future trends. 
  • Purchased Database: Our purchased data provides insights about the key market players/companies along with their financial analysis. Additionally, our data base also includes market related information. 
    • We also have the agreements with various reputed data providers, consultants and third party vendors who provide information which are not limited to:
      • Export & Import Data
      • Business Information related to trade and its statistics
      • Penetration level of a particular product/service based on geography mainly focusing on the unmet prerequisites of the customers.
  • In-house Library: Apart from these third-party sources, we have our in-house library of quantitative and qualitative data & information. Our in-house database includes market data for various industry and domains. These data are updated on regular basis as per the changing market scenario. Our library includes, internal audit reports, historic databases, archives and journal publications. Sometimes there are instances where there is no metadata or raw data available for any domain specific market. For those particular cases, we utilize our expertise to forecast and estimate the market size in order to generate comprehensive data sets. Our analyst team adopts a robust research technique in order to deduce the market size and its estimates:
  • Examining demographic along with psychographic segmentation for market evaluation
  • Analyzing the macro and micro-economic indicators for each demography
  • Evaluating the current industry trends popular in the market.

Data Synthesis: This stage includes the evaluation and assessment of all the data acquired from the primary and secondary research. It likewise includes in evaluating the information for any disparity watched while information gathering identified with the market. The data & information is gathered with consideration to the heterogeneity of sources. Scientific and statistical methods are implemented for synthesizing dissimilar information sets and provide the relevant data which is fundamental for formulating strategies. Our organization has broad involvement with information amalgamation where the information goes through different stages:

  • Information Screening: Information screening is the way toward examining information/data gathered from the sources for errors/mistakes and amending it before data integration process. The screening includes in looking at raw information, identifying and distinguishing mistakes and managing missing information. The reason for the information screening is to ensure information is effectively entered or not. Our organization utilizes objective and precise information screening grades through repetitive quality checks.
  • Data Integration: The data integration method involves with the incorporation of numerous information streams. The data streams is important so as to deliver investigate examines that give overall market scenario to the investors. These information streams originate from different research contemplates and our in house database. After the screening of the information, our analysts conduct efficient integration of the data streams, optimizing connections between integrated surveys and syndicated data sources. There are two research approaches that we follow so as to coordinate our information; top down methodology and bottom up methodology. 
    • Top-down analysis generally refers to using broad factors as a basis for decision making. The top-down approach helps in identifying the overall market scenario along with the external and internal factors effecting the market growth.
    • The bottom-up approach takes a completely different approach. Generally, the bottom-up approach focuses its analysis on micro attributes and specific characteristics of the domain specific market.

Market Formulation & Deduction: The last stage includes assigning the data & information in a suitable way in order to derive market size. Analyst reviews and domain based opinions based on holistic approach of market estimation combined with industry investigation additionally features a crucial role in this stage.

This stage includes with the finalization of the market size and numbers that we have gathered from primary and secondary research. With the data & information addition, we ensure that there is no gap in the market information. Market trend analysis is finished by our analysts by utilizing data extrapolation procedures, which give the most ideal figures to the market.

Data Validation: Validation is the most crucial step in the process. Validation & re-validation through scientifically designed technique and process that helps us finalize data-points to be used for final calculations. This stage also involves with the data triangulation process. Data triangulation generally implicates the cross validation and matching the data which has been collected from primary and secondary research methods.

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