The global healthcare payer BPO market is expected to grow from USD 19.6 billion in 2019 to USD 46.15 billion by 2027, at a CAGR of 11.3% during the forecast period 2020-2027.
Healthcare practitioners face many obstacles within their sector, and the logistical aspect of the job may also obstruct their work. Healthcare BPO services improve the distribution of capital, enhance financial results and increase productivity of healthcare providers. Faced with growing prices, healthcare BPO outsourcing is witnessing high growth with more and more healthcare facilities & hospitals outsourcing their non-core operations to professional healthcare BPOs.
This study delivers a comprehensive analysis of services and regions. The research includes growth drivers as well as challenges prevalent in the global healthcare payer BPO market along with the impact they will have on the overall demand during the forecasted period. Additionally, the study also includes various opportunities & threats that are present in the healthcare payer BPO market. Based on service, the global healthcare payer BPO market has been segmented into finance & accounts, claims processing services, HR services, and member services. The member services segment is forecasted to be the fastest-growing segment over the projected timeframe. The key factors responsible for this growth are increasing customer service requirements, growing requirements for value-added services, and extensive competition to get new customers & retain the existing clientele.
The market has been divided into North America, Europe, Asia-Pacific, Middle East & Africa, and South America. With the improving economic conditions, increasing public & private healthcare expenditures, market penetration of insurance services in rural & urban areas, and supportive government policies, the Asia-Pacific region stands as a promising market for healthcare payer BPO and is expected to grow at the highest CAGR during the forecast period.
Some of the notable players in the healthcare payer BPO market are Cognizant Technology Solutions, Exlservice Holdings Inc., Wipro Limited, Xerox Corporation, HCL Technologies Ltd., Hinduja Global Solutions, Accenture, Hewlett-Packard, and Genpact Limited, among others. The key players are now concentrating on implementing strategies such as adopting new technology, product innovations, mergers & acquisitions, joint ventures, alliances, and partnerships to improve their market position in the global healthcare payer BPO industry.
This study predicts revenue growth at global, national, and country levels from 2020 to 2027. Fior Markets has segmented the market based on below-mentioned segments:
Global Healthcare Payer BPO Market Analysis and Forecast, By Service
Global Healthcare Payer BPO Market Analysis and Forecast, By Regional Analysis
Report Description:
1. Introduction
1.1. Objectives of the Study
1.2. Market Definition
1.3. Research Scope
1.4. Currency
1.5. Key Target Audience
2. Research Methodology and Assumptions
3. Executive Summary
4. Premium Insights
4.1. Porter’s Five Forces Analysis
4.2. Value Chain Analysis
4.3. Top Investment Pockets
4.3.1. Market Attractiveness Analysis By Service
4.3.2. Market Attractiveness Analysis By Region
4.4. Industry Trends
5. Market Dynamics
5.1. Market Evaluation
5.2. Drivers
5.2.1. Legislative reforms and major policy proposals
5.3. Restraints
5.3.1. Data security & confidentiality concerns
5.4. Opportunities
5.4.1. Growing global geriatric population
6. Global Healthcare Payer BPO Market Analysis and Forecast, By Service
6.1. Segment Overview
6.2. Finance & Accounts
6.3. Claims Processing Services
6.4. HR Services
6.5. Member Services
7. Global Healthcare Payer BPO Market Analysis and Forecast, By Regional Analysis
7.1. Segment Overview
7.2. North America
7.2.1. U.S.
7.2.2. Canada
7.2.3. Mexico
7.3. Europe
7.3.1. Germany
7.3.2. France
7.3.3. U.K.
7.3.4. Italy
7.3.5. Spain
7.4. Asia-Pacific
7.4.1. Japan
7.4.2. China
7.4.3. India
7.5. South America
7.5.1. Brazil
7.6. Middle East and Africa
7.6.1. UAE
7.6.2. South Africa
8. Global Healthcare Payer BPO Market-Competitive Landscape
8.1. Overview
8.2. Market Share of Key Players in Global Healthcare Payer BPO Market
8.2.1. Global Company Market Share
8.2.2. North America Company Market Share
8.2.3. Europe Company Market Share
8.2.4. APAC Company Market Share
8.3. Competitive Situations and Trends
8.3.1. Applications, Launches, and Developments
8.3.2. Partnerships, Collaborations, and Agreements
8.3.3. Mergers & Acquisitions
8.3.4. Expansions
9. Company Profiles
9.1. Cognizant Technology Solutions
9.1.1. Business Overview
9.1.2. Company Snapshot
9.1.3. Company Market Share Analysis
9.1.4. Company Product Portfolio
9.1.5. Recent Developments
9.1.6. SWOT Analysis
9.2. Exlservice Holdings Inc.
9.2.1. Business Overview
9.2.2. Company Snapshot
9.2.3. Company Market Share Analysis
9.2.4. Company Product Portfolio
9.2.5. Recent Developments
9.2.6. SWOT Analysis
9.3. Wipro Limited
9.3.1. Business Overview
9.3.2. Company Snapshot
9.3.3. Company Market Share Analysis
9.3.4. Company Product Portfolio
9.3.5. Recent Developments
9.3.6. SWOT Analysis
9.4. Xerox Corporation
9.4.1. Business Overview
9.4.2. Company Snapshot
9.4.3. Company Market Share Analysis
9.4.4. Company Product Portfolio
9.4.5. Recent Developments
9.4.6. SWOT Analysis
9.5. HCL Technologies Ltd.
9.5.1. Business Overview
9.5.2. Company Snapshot
9.5.3. Company Market Share Analysis
9.5.4. Company Product Portfolio
9.5.5. Recent Developments
9.5.6. SWOT Analysis
9.6. Hinduja Global Solutions
9.6.1. Business Overview
9.6.2. Company Snapshot
9.6.3. Company Market Share Analysis
9.6.4. Company Product Portfolio
9.6.5. Recent Developments
9.6.6. SWOT Analysis
9.7. Accenture
9.7.1. Business Overview
9.7.2. Company Snapshot
9.7.3. Company Market Share Analysis
9.7.4. Company Product Portfolio
9.7.5. Recent Developments
9.7.6. SWOT Analysis
9.8. Hewlett-Packard
9.8.1. Business Overview
9.8.2. Company Snapshot
9.8.3. Company Market Share Analysis
9.8.4. Company Product Portfolio
9.8.5. Recent Developments
9.8.6. SWOT Analysis
9.9. Genpact Limited
9.9.1. Business Overview
9.9.2. Company Snapshot
9.9.3. Company Market Share Analysis
9.9.4. Company Product Portfolio
9.9.5. Recent Developments
9.9.6. SWOT Analysis
List of Table
1. Global Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
2. GlobalFinance & Accounts, Healthcare Payer BPO Market, By Region, 2017-2027 (USD Billion)
3. GlobalClaims Processing Services, Healthcare Payer BPO Market, By Region, 2017-2027 (USD Billion)
4. Global HR Services, Healthcare Payer BPO Market, By Region, 2017-2027 (USD Billion)
5. Global Member Services, Healthcare Payer BPO Market, By Region, 2017-2027 (USD Billion)
6. North America Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
7. U.S. Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
8. Canada Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
9. Mexico Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
10. Europe Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
11. Germany Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
12. France Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
13. U.K. Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
14. Italy Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
15. Spain Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
16. Asia Pacific Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
17. Japan Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
18. China Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
19. India Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
20. South America Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
21. Brazil Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
22. Middle East and Africa Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
23. UAE Healthcare Payer BPOMarket, By Service, 2017-2027 (USD Billion)
24. South Africa Healthcare Payer BPO Market, By Service, 2017-2027 (USD Billion)
List of Figures
1. Global Healthcare Payer BPO Market Segmentation
2. Global Healthcare Payer BPO Market: Research Methodology
3. Market Size Estimation Methodology: Bottom-Up Approach
4. Market Size Estimation Methodology: Top-Down Approach
5. Data Triangulation
6. Porter’s Five Forces Analysis
7. Value Chain Analysis
8. Global Healthcare Payer BPO Market Attractiveness Analysis By Service
9. Global Healthcare Payer BPO Market Attractiveness Analysis By Region
10. Global Healthcare Payer BPO Market: Dynamics
11. Global Healthcare Payer BPO Market Share by Service (2020 & 2027)
12. Global Healthcare Payer BPO Market Share by Regions (2020 & 2027)
13. Global Healthcare Payer BPO Market Share by Company (2019)
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