Description
Scope of the Report:
The global Voice and Speech Analytics market is valued at xx million USD in 2018 and is expected to reach xx million USD by the end of 2024, growing at a CAGR of xx% between 2019 and 2024.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Voice and Speech Analytics.
Europe also play important roles in global market, with market size of xx million USD in 2019 and will be xx million USD in 2024, with a CAGR of xx%.
This report studies the Voice and Speech Analytics market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Voice and Speech Analytics market by product type and applications/end industries.
Market Segment by Companies, this report covers
Verint Systems
RankMiner
ThoughtSpot
NICE
Talkdesk
Avaya
Beyond Verbal
Calabrio
Uniphore
VoiceBase
Market Segment by Regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
Market Segment by Type, covers
Cloud
On-Premises
Market Segment by Applications, can be divided into
Sentiment Analysis
Sales & Marketing
Risk & Fraud Detection
Call Monitoring
Others
Table of Contents
1 Voice and Speech Analytics Market Overview
1.1 Product Overview and Scope of Voice and Speech Analytics
1.2 Classification of Voice and Speech Analytics by Types
1.2.1 Global Voice and Speech Analytics Revenue Comparison by Types (2019-2024)
1.2.2 Global Voice and Speech Analytics Revenue Market Share by Types in 2018
1.2.3 Cloud
1.2.4 On-Premises
1.3 Global Voice and Speech Analytics Market by Application
1.3.1 Global Voice and Speech Analytics Market Size and Market Share Comparison by Applications (2014-2024)
1.3.2 Sentiment Analysis
1.3.3 Sales & Marketing
1.3.4 Risk & Fraud Detection
1.3.5 Call Monitoring
1.3.6 Others
1.4 Global Voice and Speech Analytics Market by Regions
1.4.1 Global Voice and Speech Analytics Market Size (Million USD) Comparison by Regions (2014-2024)
1.4.1 North America (USA, Canada and Mexico) Voice and Speech Analytics Status and Prospect (2014-2024)
1.4.2 Europe (Germany, France, UK, Russia and Italy) Voice and Speech Analytics Status and Prospect (2014-2024)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Voice and Speech Analytics Status and Prospect (2014-2024)
1.4.4 South America (Brazil, Argentina, Colombia) Voice and Speech Analytics Status and Prospect (2014-2024)
1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Voice and Speech Analytics Status and Prospect (2014-2024)
1.5 Global Market Size of Voice and Speech Analytics (2014-2024)
2 Company Profiles
2.1 Verint Systems
2.1.1 Business Overview
2.1.2 Voice and Speech Analytics Type and Applications
2.1.2.1 Product A
2.1.2.2 Product B
2.1.3 Verint Systems Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
2.2 RankMiner
2.2.1 Business Overview
2.2.2 Voice and Speech Analytics Type and Applications
2.2.2.1 Product A
2.2.2.2 Product B
2.2.3 RankMiner Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
2.3 ThoughtSpot
2.3.1 Business Overview
2.3.2 Voice and Speech Analytics Type and Applications
2.3.2.1 Product A
2.3.2.2 Product B
2.3.3 ThoughtSpot Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
2.4 NICE
2.4.1 Business Overview
2.4.2 Voice and Speech Analytics Type and Applications
2.4.2.1 Product A
2.4.2.2 Product B
2.4.3 NICE Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
2.5 Talkdesk
2.5.1 Business Overview
2.5.2 Voice and Speech Analytics Type and Applications
2.5.2.1 Product A
2.5.2.2 Product B
2.5.3 Talkdesk Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
2.6 Avaya
2.6.1 Business Overview
2.6.2 Voice and Speech Analytics Type and Applications
2.6.2.1 Product A
2.6.2.2 Product B
2.6.3 Avaya Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
2.7 Beyond Verbal
2.7.1 Business Overview
2.7.2 Voice and Speech Analytics Type and Applications
2.7.2.1 Product A
2.7.2.2 Product B
2.7.3 Beyond Verbal Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
2.8 Calabrio
2.8.1 Business Overview
2.8.2 Voice and Speech Analytics Type and Applications
2.8.2.1 Product A
2.8.2.2 Product B
2.8.3 Calabrio Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
2.9 Uniphore
2.9.1 Business Overview
2.9.2 Voice and Speech Analytics Type and Applications
2.9.2.1 Product A
2.9.2.2 Product B
2.9.3 Uniphore Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
2.10 VoiceBase
2.10.1 Business Overview
2.10.2 Voice and Speech Analytics Type and Applications
2.10.2.1 Product A
2.10.2.2 Product B
2.10.3 VoiceBase Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
3 Global Voice and Speech Analytics Market Competition, by Players
3.1 Global Voice and Speech Analytics Revenue and Share by Players (2014-2019)
3.2 Market Concentration Rate
3.2.1 Top 5 Voice and Speech Analytics Players Market Share
3.2.2 Top 10 Voice and Speech Analytics Players Market Share
3.3 Market Competition Trend
4 Global Voice and Speech Analytics Market Size by Regions
4.1 Global Voice and Speech Analytics Revenue and Market Share by Regions
4.2 North America Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
4.3 Europe Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
4.4 Asia-Pacific Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
4.5 South America Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
4.6 Middle East and Africa Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
5 North America Voice and Speech Analytics Revenue by Countries
5.1 North America Voice and Speech Analytics Revenue by Countries (2014-2019)
5.2 USA Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
5.3 Canada Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
5.4 Mexico Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
6 Europe Voice and Speech Analytics Revenue by Countries
6.1 Europe Voice and Speech Analytics Revenue by Countries (2014-2019)
6.2 Germany Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
6.3 UK Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
6.4 France Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
6.5 Russia Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
6.6 Italy Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
7 Asia-Pacific Voice and Speech Analytics Revenue by Countries
7.1 Asia-Pacific Voice and Speech Analytics Revenue by Countries (2014-2019)
7.2 China Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
7.3 Japan Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
7.4 Korea Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
7.5 India Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
7.6 Southeast Asia Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
8 South America Voice and Speech Analytics Revenue by Countries
8.1 South America Voice and Speech Analytics Revenue by Countries (2014-2019)
8.2 Brazil Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
8.3 Argentina Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
8.4 Colombia Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
9 Middle East and Africa Revenue Voice and Speech Analytics by Countries
9.1 Middle East and Africa Voice and Speech Analytics Revenue by Countries (2014-2019)
9.2 Saudi Arabia Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
9.3 UAE Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
9.4 Egypt Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
9.5 Nigeria Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
9.6 South Africa Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
10 Global Voice and Speech Analytics Market Segment by Type
10.1 Global Voice and Speech Analytics Revenue and Market Share by Type (2014-2019)
10.2 Global Voice and Speech Analytics Market Forecast by Type (2019-2024)
10.3 Cloud Revenue Growth Rate (2014-2024)
10.4 On-Premises Revenue Growth Rate (2014-2024)
11 Global Voice and Speech Analytics Market Segment by Application
11.1 Global Voice and Speech Analytics Revenue Market Share by Application (2014-2019)
11.2 Voice and Speech Analytics Market Forecast by Application (2019-2024)
11.3 Sentiment Analysis Revenue Growth (2014-2019)
11.4 Sales & Marketing Revenue Growth (2014-2019)
11.5 Risk & Fraud Detection Revenue Growth (2014-2019)
11.6 Call Monitoring Revenue Growth (2014-2019)
11.7 Others Revenue Growth (2014-2019)
12 Global Voice and Speech Analytics Market Size Forecast (2019-2024)
12.1 Global Voice and Speech Analytics Market Size Forecast (2019-2024)
12.2 Global Voice and Speech Analytics Market Forecast by Regions (2019-2024)
12.3 North America Voice and Speech Analytics Revenue Market Forecast (2019-2024)
12.4 Europe Voice and Speech Analytics Revenue Market Forecast (2019-2024)
12.5 Asia-Pacific Voice and Speech Analytics Revenue Market Forecast (2019-2024)
12.6 South America Voice and Speech Analytics Revenue Market Forecast (2019-2024)
12.7 Middle East and Africa Voice and Speech Analytics Revenue Market Forecast (2019-2024)
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Data Source
List of Tables and Figures
Figure Voice and Speech Analytics Picture
Table Product Specifications of Voice and Speech Analytics
Table Global Voice and Speech Analytics and Revenue (Million USD) Market Split by Product Type
Figure Global Voice and Speech Analytics Revenue Market Share by Types in 2018
Figure Cloud Picture
Figure On-Premises Picture
Table Global Voice and Speech Analytics Revenue (Million USD) by Application (2014-2024)
Figure Voice and Speech Analytics Revenue Market Share by Applications in 2018
Figure Sentiment Analysis Picture
Figure Sales & Marketing Picture
Figure Risk & Fraud Detection Picture
Figure Call Monitoring Picture
Figure Others Picture
Table Global Market Voice and Speech Analytics Revenue (Million USD) Comparison by Regions 2014-2024
Figure North America Voice and Speech Analytics Revenue (Million USD) and Growth Rate (2014-2024)
Figure Europe Voice and Speech Analytics Revenue (Million USD) and Growth Rate (2014-2024)
Figure Asia-Pacific Voice and Speech Analytics Revenue (Million USD) and Growth Rate (2014-2024)
Figure South America Voice and Speech Analytics Revenue (Million USD) and Growth Rate (2014-2024)
Figure Middle East and Africa Voice and Speech Analytics Revenue (Million USD) and Growth Rate (2014-2024)
Figure Global Voice and Speech Analytics Revenue (Million USD) and Growth Rate (2014-2024)
Table Verint Systems Basic Information, Manufacturing Base and Competitors
Table Verint Systems Voice and Speech Analytics Type and Applications
Table Verint Systems Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
Table RankMiner Basic Information, Manufacturing Base and Competitors
Table RankMiner Voice and Speech Analytics Type and Applications
Table RankMiner Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
Table ThoughtSpot Basic Information, Manufacturing Base and Competitors
Table ThoughtSpot Voice and Speech Analytics Type and Applications
Table ThoughtSpot Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
Table NICE Basic Information, Manufacturing Base and Competitors
Table NICE Voice and Speech Analytics Type and Applications
Table NICE Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
Table Talkdesk Basic Information, Manufacturing Base and Competitors
Table Talkdesk Voice and Speech Analytics Type and Applications
Table Talkdesk Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
Table Avaya Basic Information, Manufacturing Base and Competitors
Table Avaya Voice and Speech Analytics Type and Applications
Table Avaya Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
Table Beyond Verbal Basic Information, Manufacturing Base and Competitors
Table Beyond Verbal Voice and Speech Analytics Type and Applications
Table Beyond Verbal Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
Table Calabrio Basic Information, Manufacturing Base and Competitors
Table Calabrio Voice and Speech Analytics Type and Applications
Table Calabrio Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
Table Uniphore Basic Information, Manufacturing Base and Competitors
Table Uniphore Voice and Speech Analytics Type and Applications
Table Uniphore Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
Table VoiceBase Basic Information, Manufacturing Base and Competitors
Table VoiceBase Voice and Speech Analytics Type and Applications
Table VoiceBase Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018)
Table Global Voice and Speech Analytics Revenue (Million USD) by Players (2014-2019)
Table Global Voice and Speech Analytics Revenue Share by Players (2014-2019)
Figure Global Voice and Speech Analytics Revenue Share by Players in 2017
Figure Global Voice and Speech Analytics Revenue Share by Players in 2018
Figure Global Top 5 Players Voice and Speech Analytics Revenue Market Share in 2018
Figure Global Top 10 Players Voice and Speech Analytics Revenue Market Share in 2018
Figure Global Voice and Speech Analytics Revenue (Million USD) and Growth Rate (%) (2014-2019)
Table Global Voice and Speech Analytics Revenue (Million USD) by Regions (2014-2019)
Table Global Voice and Speech Analytics Revenue Market Share by Regions (2014-2019)
Figure Global Voice and Speech Analytics Revenue Market Share by Regions (2014-2019)
Figure Global Voice and Speech Analytics Revenue Market Share by Regions in 2018
Figure North America Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure Europe Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure Asia-Pacific Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure South America Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure Middle East and Africa Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Table North America Voice and Speech Analytics Revenue by Countries (2014-2019)
Table North America Voice and Speech Analytics Revenue Market Share by Countries (2014-2019)
Figure North America Voice and Speech Analytics Revenue Market Share by Countries (2014-2019)
Figure North America Voice and Speech Analytics Revenue Market Share by Countries in 2018
Figure USA Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure Canada Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure Mexico Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Table Europe Voice and Speech Analytics Revenue (Million USD) by Countries (2014-2019)
Figure Europe Voice and Speech Analytics Revenue Market Share by Countries (2014-2019)
Figure Europe Voice and Speech Analytics Revenue Market Share by Countries in 2018
Figure Germany Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure UK Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure France Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure Russia Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure Italy Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Table Asia-Pacific Voice and Speech Analytics Revenue (Million USD) by Countries (2014-2019)
Figure Asia-Pacific Voice and Speech Analytics Revenue Market Share by Countries (2014-2019)
Figure Asia-Pacific Voice and Speech Analytics Revenue Market Share by Countries in 2018
Figure China Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure Japan Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure Korea Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure India Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure Southeast Asia Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Table South America Voice and Speech Analytics Revenue by Countries (2014-2019)
Table South America Voice and Speech Analytics Revenue Market Share by Countries (2014-2019)
Figure South America Voice and Speech Analytics Revenue Market Share by Countries (2014-2019)
Figure South America Voice and Speech Analytics Revenue Market Share by Countries in 2018
Figure Brazil Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure Argentina Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure Colombia Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Table Middle East and Africa Voice and Speech Analytics Revenue (Million USD) by Countries (2014-2019)
Table Middle East and Africa Voice and Speech Analytics Revenue Market Share by Countries (2014-2019)
Figure Middle East and Africa Voice and Speech Analytics Revenue Market Share by Countries (2014-2019)
Figure Middle East and Africa Voice and Speech Analytics Revenue Market Share by Countries in 2018
Figure Saudi Arabia Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure UAE Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure Egypt Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure Nigeria Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Figure South Africa Voice and Speech Analytics Revenue and Growth Rate (2014-2019)
Table Global Voice and Speech Analytics Revenue (Million USD) by Type (2014-2019)
Table Global Voice and Speech Analytics Revenue Share by Type (2014-2019)
Figure Global Voice and Speech Analytics Revenue Share by Type (2014-2019)
Figure Global Voice and Speech Analytics Revenue Share by Type in 2018
Table Global Voice and Speech Analytics Revenue Forecast by Type (2019-2024)
Figure Global Voice and Speech Analytics Market Share Forecast by Type (2019-2024)
Figure Global Cloud Revenue Growth Rate (2014-2019)
Figure Global On-Premises Revenue Growth Rate (2014-2019)
Table Global Voice and Speech Analytics Revenue by Application (2014-2019)
Table Global Voice and Speech Analytics Revenue Share by Application (2014-2019)
Figure Global Voice and Speech Analytics Revenue Share by Application (2014-2019)
Figure Global Voice and Speech Analytics Revenue Share by Application in 2018
Table Global Voice and Speech Analytics Revenue Forecast by Application (2019-2024)
Figure Global Voice and Speech Analytics Market Share Forecast by Application (2019-2024)
Figure Global Sentiment Analysis Revenue Growth Rate (2014-2019)
Figure Global Sales & Marketing Revenue Growth Rate (2014-2019)
Figure Global Risk & Fraud Detection Revenue Growth Rate (2014-2019)
Figure Global Call Monitoring Revenue Growth Rate (2014-2019)
Figure Global Others Revenue Growth Rate (2014-2019)
Figure Global Voice and Speech Analytics Revenue (Million USD) and Growth Rate Forecast (2019-2024)
Table Global Voice and Speech Analytics Revenue (Million USD) Forecast by Regions (2019-2024)
Figure Global Voice and Speech Analytics Revenue Market Share Forecast by Regions (2019-2024)
Figure North America Voice and Speech Analytics Revenue Market Forecast (2019-2024)
Figure Europe Voice and Speech Analytics Revenue Market Forecast (2019-2024)
Figure Asia-Pacific Voice and Speech Analytics Revenue Market Forecast (2019-2024)
Figure South America Voice and Speech Analytics Revenue Market Forecast (2019-2024)
Figure Middle East and Africa Voice and Speech Analytics Revenue Market Forecast (2019-2024)
Market research is a method of gathering, assessing and deducing data & information about a particular market. Market research is very crucial in these days. The techniques analyze about how a product/service can be offered to the market to its end-customers, observe the impact of that product/service based on the past customer experiences, and cater their needs and demands. Owing to the successful business ventures, accurate, relevant and thorough information is the base for all the organizations because market research report/study offers specific market related data & information about the industry growth prospects, perspective of the existing customers, and the overall market scenario prevailed in past, ongoing present and developing future. It allows the stakeholders and investors to determine the probability of a business before committing substantial resources to the venture. Market research helps in solving the marketing issues challenges that a business will most likely face.
Market research is valuable because of the following reasons:
Our research report features both the aspects; qualitative and quantitative. Qualitative part provides insights about the market driving forces, potential opportunities, customer’s demands and requirement which in turn help the companies to come up with new strategies in order to survive in the long run competition. The quantitative segment offers the most credible information related to the industry. Based on the data gathering, we use to derive the market size and estimate their future growth prospects on the basis of global, region and country.
Our market research process involves with the four specific stages.
Data Collection: This stage of the market research process involves with the gathering and collecting of the market/industry related data from the sources. There are basically two types of research methods:
Data Synthesis: This stage includes the evaluation and assessment of all the data acquired from the primary and secondary research. It likewise includes in evaluating the information for any disparity watched while information gathering identified with the market. The data & information is gathered with consideration to the heterogeneity of sources. Scientific and statistical methods are implemented for synthesizing dissimilar information sets and provide the relevant data which is fundamental for formulating strategies. Our organization has broad involvement with information amalgamation where the information goes through different stages:
Market Formulation & Deduction: The last stage includes assigning the data & information in a suitable way in order to derive market size. Analyst reviews and domain based opinions based on holistic approach of market estimation combined with industry investigation additionally features a crucial role in this stage.
This stage includes with the finalization of the market size and numbers that we have gathered from primary and secondary research. With the data & information addition, we ensure that there is no gap in the market information. Market trend analysis is finished by our analysts by utilizing data extrapolation procedures, which give the most ideal figures to the market.
Data Validation: Validation is the most crucial step in the process. Validation & re-validation through scientifically designed technique and process that helps us finalize data-points to be used for final calculations. This stage also involves with the data triangulation process. Data triangulation generally implicates the cross validation and matching the data which has been collected from primary and secondary research methods.
Free Customization
Countries can be added on demand
Free yearly update on purchase of Multi/Corporate User License
Companies served till date
We serve our customers 24x7 for 365 days through calls, emails and live chat options.
Huge database of exceptional market reports bringing market intelligence to your fingertips.
SSL enabled, we offer you various secured payment options for risk free purchase.