The global product analytics market size was estimated at USD 8.9 billion in 2020 and is expected to reach USD 21.81 billion by 2028, at a Compound Annual Growth Rate (CAGR) of 18.6% during the forecast period of 2021- 2028.
Product analytics is a subset of business intelligence (BI) and analytical software that uses service reports, warranties, product returns, customer feedback, and data from integrated sensors to help companies assess product defects, identify potential product changes, predict outcomes in product use or ability, and link all of these variables to clients. To monitor product complaints, product analytics can also combine information from social sites. By evaluating product data feeds in real-time, this software can constructively alert suppliers to service and substitute needs in reactive and preventative maintenance scenarios and help route service requests to the right individuals or perform service remotely with the help of a machine to machine (M2M) techniques.
Computational technology advancements, rapid smartphone penetration, a shift from web-based internet browsing to a mobile-first approach, and a growing emphasis on marketing teams delivering customized products and services are some of the key factors expected to drive industry growth in the coming years. Market growth is impacted by factors such as the increasing number of mobile phone users, escalating digital disruption, and increased use of social media worldwide. The increased use of advanced technologies like Big Data, Machine Learning (ML), artificial intelligence (AI), and other analytical technologies by product-specific businesses such as manufacturing is a primary reason driving the product analytics market's rise. Furthermore, product analytics solutions assist vendors in gaining a complete insight into consumer attitudes and demands, which aids in making faster decisions in day-to-day business and delivering better execution. This, in turn, accelerates market expansion. However, the surge in worries about sensitive data is projected to hinder market expansion. Furthermore, the rise in demand for cloud-based analytical solutions and managed platforms are favourable opportunities for the global product analytics market.
This study delivers a comprehensive analysis of mode, end-user, and region. The component segment includes Solutions and Services. The solutions segment is expected to account for larger market size. Data collected by IoT devices, sensors, clickstreams, and social media platforms can be analyzed using solutions. They present data outcomes in the form of interactive dashboards. However, services linked with such software are an essential element of the business, ensuring that product analytics solutions are used effectively. The end-user segment includes Retail and Consumer Goods, Designers, Manufacturers, Sales & Marketing Professionals, Consumer Engagement. The Retail and Consumer Goods segment holds the largest market share. Product analytics services in the retail and consumer goods segments assist vendors in analyzing client wants, allowing them to make faster decisions to develop their business and provide better services. Product analytics in the sector focuses on production, where analytics has a significant impact and advertising, finance, and the production chain.
The market has been divided into North America, South America, Europe, Asia Pacific, and The Middle East & Africa. North America holds the largest market share in the U.S. The rising technological improvements in the region are key factors encouraging the growth of the product analytics market in North America. The increasing number of product analytics companies across areas is projected to fuel market expansion further. The Asia Pacific is predicted to increase significantly. The use of product analytics in different verticals, such as retail, education, banking, financial services, & insurance (BFSI), and travel & hospitality, is expected to dominate the global market in the forecast period. Furthermore, growing countries in the area, such as China, India, and Japan, are predicted to contribute most of the global product analytics market.
The major players in the global Product analytics market include Google, IBM, Oracle, Adobe, Salesforce, Medallia, Veritone, LatentView Analytics, Mixpanel. In May 2021, Veritone has announced Veritone's Interaction Analytics solutions, which are pre-configured AI solutions for conversational intelligence that instantly retrieve insights from customer interactions such as voice calls, texts, emails, chats, social streams in near-real-time, allowing for more thoughtful decision-making while increasing revenues, and enhancing customer satisfaction. Adobe launched the Real-time Customer Data Platform in April 2021. Adobe Analytics will enable users to integrate, match, and analyze data at any stage in the consumer journey. They can profit from flexible reporting, predictive intelligence, and other benefits. The platform integrates everything to give real-time information based on proper 360-degree customer perspectives. It uses authorship to determine what is driving each transformation and allocate resources accordingly. In April 2021, IBM unveiled new IBM Watson features aimed at supporting enterprises in developing trustworthy AI. These capabilities extend to Watson's range of tools for controlling and explaining AI-driven choices, enhancing insight accuracy, managing risks, and satisfying privacy and regulatory needs. In January 2021, Google launched Product Discovery Solutions for the retail industry. This suite would improve the retailer's eCommerce capabilities as well as the consumer experience. Product Discovery Solutions for Retail brings together Cloud Search for Retail, AI algorithms, and search service, leveraging Google Search technology to power retailers' product-finding tools. Amplitude will launch Journeys in October 2020, an industry-first service that employs machine learning to help teams focus on the most critical points in the customer lifecycle. Journeys rapidly center sections on the handful of specific moments with the highest business influence, such as drop-off or paths that deliver the best conversion, by examining the millions of alternative outcomes along a customer path. Heap unveiled Heap Data Engine in July 2020, which is based on a foundation of complete, auto-captured data and gives teams the ability to arrange that data and react to important queries. Heap makes sure that the information is reliable and adaptable, that the team is well-organized, and that the product remains focused on offering value to users. Oracle Analytics received a new functionality in June 2019. AI-powered self-service capabilities would be provided via the new feature. With its data preparation, visualization, and natural language processing tools, Oracle Analytics will assist business analysts in gaining data insights to make business choices. This product update would allow Oracle to expand its presence in APAC and Latin America.
Product Analytics Market Analysis and Forecast, Component
Product Analytics Market Analysis and Forecast, End-User
Product Analytics Market Analysis and Forecast, Region
Report Description:
1. Introduction
1.1. Objectives of the Study
1.2. Market Definition
1.3. Research Scope
1.4. Currency
1.5. Key Target Audience
2. Research Methodology and Assumptions
3. Executive Summary
4. Premium Insights
4.1. Porter’s Five Forces Analysis
4.2. Value Chain Analysis
4.3. Top Investment Pockets
4.3.1. Market Attractiveness Analysis By Component
4.3.2. Market Attractiveness Analysis By End-User
4.3.3. Market Attractiveness Analysis By Region
4.4. Industry Trends
5. Market Dynamics
5.1. Market Evaluation
5.2. Drivers
5.2.1. Advances in processing technology
5.2.2. Shift from web-based internet browsing to a mobile-first approach
5.2.3. Increasing emphasis on marketing teams supplying tailored products and services
5.2.4. Growing number of mobile phone users
5.2.5. Escalating digital disruption
5.2.6. Increased use of social media globally
5.2.7. Increased use of advanced technologies such as Big Data, Machine Learning (ML), artificial intelligence (AI)
5.2.8. Analytical technologies By End-User-specific businesses
5.3. Restraints
5.3.1. Rise in concerns regarding sensitive data
5.4. Opportunities
5.4.1. Increased demand for cloud-based analytical solutions and managed platforms
6. Global Product Analytics Market Analysis and Forecast, By Component
6.1. Segment Overview
6.2. Solutions
6.3. Services
7. Global Product Analytics Market Analysis and Forecast, By End- User
7.1. Segment Overview
7.2. Retail and Consumer Goods
7.3. Designers
7.4. Manufacturers
7.5. Sales & Marketing Professionals
7.6. Consumer Engagement
8. Global Product Analytics Market Analysis and Forecast, By Regional Analysis
8.1. Segment Overview
8.2. North America
8.2.1. U.S.
8.2.2. Canada
8.2.3. Mexico
8.3. Europe
8.3.1. Germany
8.3.2. France
8.3.3. U.K.
8.3.4. Italy
8.3.5. Spain
8.4. Asia-Pacific
8.4.1. Japan
8.4.2. China
8.4.3. India
8.5. South America
8.5.1. Brazil
8.6. Middle East and Africa
8.6.1. UAE
8.6.2. South Africa
9. Global Product Analytics Market-Competitive Landscape
9.1. Overview
9.2. Market Share of Key Players in Global Product Analytics Market
9.2.1. Global Company Market Share
9.2.2. North America Company Market Share
9.2.3. Europe Company Market Share
9.2.4. APAC Company Market Share
9.3. Competitive Situations and Trends
9.3.1. Product Launches and Developments
9.3.2. Partnerships, Collaborations, and Agreements
9.3.3. Mergers & Acquisitions
9.3.4. Expansions
10. Company Profiles
10.1. Google
10.1.1. Business Overview
10.1.2. Company Snapshot
10.1.3. Company Market Share Analysis
10.1.4. Company Product Portfolio
10.1.5. Recent Developments
10.1.6. SWOT Analysis
10.2. IBM
10.2.1. Business Overview
10.2.2. Company Snapshot
10.2.3. Company Market Share Analysis
10.2.4. Company Product Portfolio
10.2.5. Recent Developments
10.2.6. SWOT Analysis
10.3. Oracle
10.3.1. Business Overview
10.3.2. Company Snapshot
10.3.3. Company Market Share Analysis
10.3.4. Company Product Portfolio
10.3.5. Recent Developments
10.3.6. SWOT Analysis
10.4. Adobe
10.4.1. Business Overview
10.4.2. Company Snapshot
10.4.3. Company Market Share Analysis
10.4.4. Company Product Portfolio
10.4.5. Recent Developments
10.4.6. SWOT Analysis
10.5. Salesforce
10.5.1. Business Overview
10.5.2. Company Snapshot
10.5.3. Company Market Share Analysis
10.5.4. Company Product Portfolio
10.5.5. Recent Developments
10.5.6. SWOT Analysis
10.6. Medallia
10.6.1. Business Overview
10.6.2. Company Snapshot
10.6.3. Company Market Share Analysis
10.6.4. Company Product Portfolio
10.6.5. Recent Developments
10.6.6. SWOT Analysis
10.7. Veritone
10.7.1. Business Overview
10.7.2. Company Snapshot
10.7.3. Company Market Share Analysis
10.7.4. Company Product Portfolio
10.7.5. Recent Developments
10.7.6. SWOT Analysis
10.8. LatentView Analytics
10.8.1. Business Overview
10.8.2. Company Snapshot
10.8.3. Company Market Share Analysis
10.8.4. Company Product Portfolio
10.8.5. Recent Developments
10.8.6. SWOT Analysis
10.9. Mixpanel
10.9.1. Business Overview
10.9.2. Company Snapshot
10.9.3. Company Market Share Analysis
10.9.4. Company Product Portfolio
10.9.5. Recent Developments
10.9.6. SWOT Analysis
List of Table
1. Global Product Analytics Market, By Component, 2018-2028 (USD Billion)
2. Global Solutions, Product Analytics Market, By Region, 2018-2028 (USD Billion)
3. Global Services, Product Analytics Market, By Region, 2018-2028 (USD Billion)
4. Global Product Analytics Market, By End-User, 2018-2028 (USD Billion)
5. Global Retail and Consumer Goods, Product Analytics Market, By Region, 2018-2028 (USD Billion)
6. Global Designers, Product Analytics Market, By Region, 2018-2028 (USD Billion)
7. Global Manufacturers,, Product Analytics Market, By Region, 2018-2028 (USD Billion)
8. Global Sales & Marketing Professionals, Product Analytics Market, By Region, 2018-2028 (USD Billion)
9. Global Consumer Engagement, Product Analytics Market, By Region, 2018-2028 (USD Billion)
10. North America Product Analytics Market, By Component, 2018-2028 (USD Billion)
11. North America Product Analytics Market, By End-User, 2018-2028 (USD Billion)
12. U.S. Product Analytics Market, By Component, 2018-2028 (USD Billion)
13. U.S. Product Analytics Market, By End-User, 2018-2028 (USD Billion)
14. Canada Product Analytics Market, By Component, 2018-2028 (USD Billion)
15. Canada Product Analytics Market, By End-User, 2018-2028 (USD Billion)
16. Mexico Product Analytics Market, By Component, 2018-2028 (USD Billion)
17. Mexico Product Analytics Market, By End-User, 2018-2028 (USD Billion)
18. Europe Product Analytics Market, By Component, 2018-2028 (USD Billion)
19. Europe Product Analytics Market, By End-User, 2018-2028 (USD Billion)
20. Germany Product Analytics Market, By Component, 2018-2028 (USD Billion)
21. Germany Product Analytics Market, By End-User, 2018-2028 (USD Billion)
22. France Product Analytics Market, By Component, 2018-2028 (USD Billion)
23. France Product Analytics Market, By End-User, 2018-2028 (USD Billion)
24. U.K. Product Analytics Market, By Component, 2018-2028 (USD Billion)
25. U.K. Product Analytics Market, By End-User, 2018-2028 (USD Billion)
26. Italy Product Analytics Market, By Component, 2018-2028 (USD Billion)
27. Italy Product Analytics Market, By End-User, 2018-2028 (USD Billion)
28. Spain Product Analytics Market, By Component, 2018-2028 (USD Billion)
29. Spain Product Analytics Market, By End-User, 2018-2028 (USD Billion)
30. Asia Pacific Product Analytics Market, By Component, 2018-2028 (USD Billion)
31. Asia Pacific Product Analytics Market, By End-User, 2018-2028 (USD Billion)
32. Japan Product Analytics Market, By Component, 2018-2028 (USD Billion)
33. Japan Product Analytics Market, By End-User, 2018-2028 (USD Billion)
34. China Product Analytics Market, By Component, 2018-2028 (USD Billion)
35. China Product Analytics Market, By End-User, 2018-2028 (USD Billion)
36. India Product Analytics Market, By Component, 2018-2028 (USD Billion)
37. India Product Analytics Market, By End-User, 2018-2028 (USD Billion)
38. South America Product Analytics Market, By Component, 2018-2028 (USD Billion)
39. South America Product Analytics Market, By End-User, 2018-2028 (USD Billion)
40. Brazil Product Analytics Market, By Component, 2018-2028 (USD Billion)
41. Brazil Product Analytics Market, By End-User, 2018-2028 (USD Billion)
42. Middle East and Africa Product Analytics Market, By Component, 2018-2028 (USD Billion)
43. Middle East and Africa Product Analytics Market, By End-User, 2018-2028 (USD Billion)
44. UAE Product Analytics Market, By Component, 2018-2028 (USD Billion)
45. UAE Product Analytics Market, By End-User, 2018-2028 (USD Billion)
46. South Africa Product Analytics Market, By Component, 2018-2028 (USD Billion)
47. South Africa Product Analytics Market, By End-User, 2018-2028 (USD Billion)
List of Figures
1. Global Product Analytics Market Segmentation
2. Global Product Analytics Market: Research Methodology
3. Market Size Estimation Methodology: Bottom-Up Approach
4. Market Size Estimation Methodology: Top-Down Approach
5. Data Triangulation
6. Porter’s Five Forces Analysis
7. Value Chain Analysis
8. Global Product Analytics Market Attractiveness Analysis By Component
9. Global Product Analytics Market Attractiveness Analysis By End-User
10. Global Product Analytics Market Attractiveness Analysis By Region
11. Global Product Analytics Market: Dynamics
12. Global Product Analytics Market Share By Component(2021 & 2028)
13. Global Product Analytics Market Share By End-User (2021 & 2028)
14. Global Product Analytics Market Share by Regions (2021 & 2028)
15. Global Product Analytics Market Share by Company (2020)
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