The e-governance market is expected to grow from USD 19 billion in 2023 to USD 59.01 billion by 2033, at a CAGR of 12% during the forecast period 2024-2033.
E–governance may be defined as the application of ICT for enhancing the operations of organizations in the public domain. This has a clear agenda of enhancing working of the government by increasing efficiency, opening up the process to the public, and also promoting public participation. In the provision of services, e-governance introduces technology-enabling service delivery which includes tax filing, application for permits, and citizens’ feedback. This innovation as a social good improves the delivery of government services to its citizens and increases efficiency in contemporary administration processes. E-governance is not only about the delivery of citizen services, but about enhancing the involvement of citizens in decision making and enhancing transparency and internal efficiency of government departments. This brings economic development, increases the level of confidence of people in governments, as well as makes it easier to manage multifaceted formal procedures.
Bureaucracies in the administration worldwide seek to update their operations due to increased technological innovation and the demand from the public. Such a transformation suits the current international trends regarding the adoption of smart city schemes and digital environments that focus on convenience. The desire to achieve more efficient and effective utilization of resources in manner that enables client centric delivery of public services also enhances the demand for e-governance solutions. The growth in the use of the mobile network and cheap internet connection also helps in the successful implementation of e-governance programs. People want more openness from their leaders especially the political ones. E-governance facilities give the best solution to share information openly and keep record of the activities. It has been observed that digital inequality is one of the major challenges to growth and the use of technology. Developing regions and rural areas lack infrastructure facilities, have inadequate internet connections to support e-governance. Security of the systems is one of the prime concerns that has been associated with e–governance. The key risks are data loss, privacy infringement, and unauthorized access negatively influence public trust and hence slow adoption of e-governance. The cost incurred in establishing, deploying and sustaining e-governance systems may be relatively high initially which also hinder the market’s growth.
This study comprehensively analyses the solution type, deployment model, application, and region. The solution type segment includes integrated solutions, document management systems, government resource planning (GRP), data analytics and BI tools, digital signature solutions, and identity and access management solutions. The integrated solutions will dominate the market in 2023. Integrated solutions in e-governance are when a number of related services are provided together in a package thereby solving complex service delivery and administrative problems for agencies. Such integration avoids repeated work, maintains data coherence, and makes it possible to provide access to up-to-date data. The deployment model includes on-premises, cloud-based and hybrid. The cloud-based deployment type will dominate the market in 2023 and is expected to grow at the fastest CAGR. Use of cloud serving is preferred in e-governance due to flexibility, affordability and convenience. Cloud solutions adapt well to change and to new needs, and feature simple update and maintenance processes to reflect these advancements. The application segment includes government-to-citizen (G2C) services, government-to-business (G2B) services, government-to-government (G2G) services, and government-to-employee (G2E) services. The government-to-citizen (G2C) services dominates the market in 2023. These services enable the citizens to conduct numerous government business electronically and include the submission of taxes, application for social services, and renewal of licenses. The removal of face-to-face encounters and the shorter waiting time also improves the G2C model convenience for citizens. The need for such services is due to the customer expectation of instant and efficient interactions with public sector organizations.
The market has been divided into North America, Europe, Asia-Pacific, Middle East & Africa, and South America. North America is the largest market for e-governance solution and services in 2023. This is so because it possesses sophisticated technological platform, high governmental support to electronic delivery of public services, higher investment in cybersecurity and cloud computing. The United States and Canada have an integrated e-governance solutions incorporating services at national, state and local levels at the forefront. Furthermore, the region experiences relatively high internet usage, hence, literate and responsive population towards technology, and strong private sector support in developing as well as implementing the digital solutions.
Some notable players in the e-governance market are Oracle Corporation, Wolters Kluwer NV, IBM Corporation, Microsoft Corporation, SAP SE, SAS Institute Inc., EMC Corporation, MetricStream Inc., Fidelity National Information Services Inc., Thomson Reuters Corporation.
E-governance Market Analysis and Forecast, Solution Type
E-governance Market Analysis and Forecast, Deployment Model
E-governance Market Analysis and Forecast, Application
E-governance Market Analysis and Forecast, Region
Report Description:
1. Introduction
1.1. Objectives of the Study
1.2. Market Definition
1.3. Research Scope
1.4. Currency
1.5. Key Target Audience
2. Research Methodology and Assumptions
3. Executive Summary
4. Premium Insights
4.1. Porter’s Five Forces Analysis
4.2. Value Chain Analysis
4.3. Top Investment Pockets
4.3.1. Market Attractiveness Analysis by Solution Type
4.3.2. Market Attractiveness Analysis by Deployment Model
4.3.3. Market Attractiveness Analysis by Application
4.3.4. Market Attractiveness Analysis by Region
4.4. Industry Trends
5. Market Dynamics
5.1. Market Evaluation
5.2. Drivers
5.2.1. The global digital transformation
5.3. Restraints
5.3.1. The high initial investments
5.4. Opportunities
5.4.1. The increasing internet connectivity worldwide
5.5. Challenges
5.5.1. Digital security concerns
6. Global E-Governance Market Analysis and Forecast, By Solution Type
6.1. Segment Overview
6.2. Integrated Solutions
6.3. Document Management Systems
6.4. Government Resource Planning (GRP)
6.5. Data Analytics and BI Tools
6.6. Digital Signature Solutions
6.7. Identity and Access Management Solutions
7. Global E-Governance Market Analysis and Forecast, By Deployment Model
7.1. Segment Overview
7.2. On-Premises
7.3. Cloud-Based
7.4. Hybrid
8. Global E-Governance Market Analysis and Forecast, By Application
8.1. Segment Overview
8.2. Government-to-Citizen (G2C) Services
8.3. Government-to-Business (G2B) Services
8.4. Government-to-Government (G2G) Services
8.5. Government-to-Employee (G2E) Services
9. Global E-Governance Market Analysis and Forecast, By Regional Analysis
9.1. Segment Overview
9.2. North America
9.2.1. U.S.
9.2.2. Canada
9.2.3. Mexico
9.3. Europe
9.3.1. Germany
9.3.2. France
9.3.3. U.K.
9.3.4. Italy
9.3.5. Spain
9.4. Asia-Pacific
9.4.1. Japan
9.4.2. China
9.4.3. India
9.5. South America
9.5.1. Brazil
9.6. Middle East and Africa
9.6.1. UAE
9.6.2. South Africa
10. Global E-Governance Market-Competitive Landscape
10.1. Overview
10.2. Market Share of Key Players in the E-Governance Market
10.2.1. Global Company Market Share
10.2.2. North America Company Market Share
10.2.3. Europe Company Market Share
10.2.4. APAC Company Market Share
10.3. Competitive Situations and Trends
10.3.1. Product Launches and Developments
10.3.2. Partnerships, Collaborations, and Agreements
10.3.3. Mergers & Acquisitions
10.3.4. Expansions
11. Company Profiles
11.1. Oracle Corporation
11.1.1. Business Overview
11.1.2. Company Snapshot
11.1.3. Company Market Share Analysis
11.1.4. Company Product Portfolio
11.1.5. Recent Developments
11.1.6. SWOT Analysis
11.2. Wolters Kluwer NV
11.2.1. Business Overview
11.2.2. Company Snapshot
11.2.3. Company Market Share Analysis
11.2.4. Company Product Portfolio
11.2.5. Recent Developments
11.2.6. SWOT Analysis
11.3. IBM Corporation
11.3.1. Business Overview
11.3.2. Company Snapshot
11.3.3. Company Market Share Analysis
11.3.4. Company Product Portfolio
11.3.5. Recent Developments
11.3.6. SWOT Analysis
11.4. Microsoft Corporation
11.4.1. Business Overview
11.4.2. Company Snapshot
11.4.3. Company Market Share Analysis
11.4.4. Company Product Portfolio
11.4.5. Recent Developments
11.4.6. SWOT Analysis
11.5. SAP SE
11.5.1. Business Overview
11.5.2. Company Snapshot
11.5.3. Company Market Share Analysis
11.5.4. Company Product Portfolio
11.5.5. Recent Developments
11.5.6. SWOT Analysis
11.6. SAS Institute Inc.
11.6.1. Business Overview
11.6.2. Company Snapshot
11.6.3. Company Market Share Analysis
11.6.4. Company Product Portfolio
11.6.5. Recent Developments
11.6.6. SWOT Analysis
11.7. EMC Corporation
11.7.1. Business Overview
11.7.2. Company Snapshot
11.7.3. Company Market Share Analysis
11.7.4. Company Product Portfolio
11.7.5. Recent Developments
11.7.6. SWOT Analysis
11.8. MetricStream Inc.
11.8.1. Business Overview
11.8.2. Company Snapshot
11.8.3. Company Market Share Analysis
11.8.4. Company Product Portfolio
11.8.5. Recent Developments
11.8.6. SWOT Analysis
11.9. Fidelity National Information Services Inc.
11.9.1. Business Overview
11.9.2. Company Snapshot
11.9.3. Company Market Share Analysis
11.9.4. Company Product Portfolio
11.9.5. Recent Developments
11.9.6. SWOT Analysis
11.10. Thomson Reuters Corporation
11.10.1. Business Overview
11.10.2. Company Snapshot
11.10.3. Company Market Share Analysis
11.10.4. Company Product Portfolio
11.10.5. Recent Developments
11.10.6. SWOT Analysis
List of Table
1. Global E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
2. Global Integrated Solutions E-Governance Market, By Region, 2020-2033 (USD Billion)
3. Global Document Management Systems E-Governance Market, By Region, 2020-2033 (USD Billion)
4. Global Government Resource Planning (GRP) E-Governance Market, By Region, 2020-2033 (USD Billion)
5. Global Data Analytics and BI Tools E-Governance Market, By Region, 2020-2033 (USD Billion)
6. Global Digital Signature Solutions E-Governance Market, By Region, 2020-2033 (USD Billion)
7. Global Identity and Access Management Solutions E-Governance Market, By Region, 2020-2033 (USD Billion)
8. Global E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
9. Global On-Premises E-Governance Market, By Region, 2020-2033 (USD Billion)
10. Global Cloud-Based E-Governance Market, By Region, 2020-2033 (USD Billion)
11. Global Hybrid E-Governance Market, By Region, 2020-2033 (USD Billion)
12. Global E-Governance Market, By Application, 2020-2033 (USD Billion)
13. Global Government-to-Citizen (G2C) Services E-Governance Market, By Region, 2020-2033 (USD Billion)
14. Global Government-to-Business (G2B) Services E-Governance Market, By Region, 2020-2033 (USD Billion)
15. Global Government-to-Government (G2G) Services E-Governance Market, By Region, 2020-2033 (USD Billion)
16. Global Government-to-Employee (G2E) Services E-Governance Market, By Region, 2020-2033 (USD Billion)
17. Global E-Governance Market, By Region, 2020-2033 (USD Billion)
18. North America E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
19. North America E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
20. North America E-Governance Market, By Application, 2020-2033 (USD Billion)
21. U.S. E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
22. U.S. E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
23. U.S. E-Governance Market, By Application, 2020-2033 (USD Billion)
24. Canada E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
25. Canada E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
26. Canada E-Governance Market, By Application, 2020-2033 (USD Billion)
27. Mexico E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
28. Mexico E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
29. Mexico E-Governance Market, By Application, 2020-2033 (USD Billion)
30. Europe E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
31. Europe E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
32. Europe E-Governance Market, By Application, 2020-2033 (USD Billion)
33. Germany E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
34. Germany E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
35. Germany E-Governance Market, By Application, 2020-2033 (USD Billion)
36. France E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
37. France E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
38. France E-Governance Market, By Application, 2020-2033 (USD Billion)
39. U.K. E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
40. U.K. E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
41. U.K. E-Governance Market, By Application, 2020-2033 (USD Billion)
42. Italy E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
43. Italy E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
44. Italy E-Governance Market, By Application, 2020-2033 (USD Billion)
45. Spain E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
46. Spain E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
47. Spain E-Governance Market, By Application, 2020-2033 (USD Billion)
48. Asia Pacific E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
49. Asia Pacific E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
50. Asia Pacific E-Governance Market, By Application, 2020-2033 (USD Billion)
51. Japan E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
52. Japan E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
53. Japan E-Governance Market, By Application, 2020-2033 (USD Billion)
54. China E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
55. China E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
56. China E-Governance Market, By Application, 2020-2033 (USD Billion)
57. India E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
58. India E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
59. India E-Governance Market, By Application, 2020-2033 (USD Billion)
60. South America E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
61. South America E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
62. South America E-Governance Market, By Application, 2020-2033 (USD Billion)
63. Brazil E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
64. Brazil E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
65. Brazil E-Governance Market, By Application, 2020-2033 (USD Billion)
66. Middle East and Africa E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
67. Middle East and Africa E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
68. Middle East and Africa E-Governance Market, By Application, 2020-2033 (USD Billion)
69. UAE E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
70. UAE E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
71. UAE E-Governance Market, By Application, 2020-2033 (USD Billion)
72. South Africa E-Governance Market, By Solution Type, 2020-2033 (USD Billion)
73. South Africa E-Governance Market, By Deployment Model, 2020-2033 (USD Billion)
74. South Africa E-Governance Market, By Application, 2020-2033 (USD Billion)
List of Figures
1. Global E-Governance Market Segmentation
2. E-Governance Market: Research Methodology
3. Market Size Estimation Methodology: Bottom-Up Approach
4. Market Size Estimation Methodology: Top-Down Approach
5. Data Triangulation
6. Porter’s Five Forces Analysis
7. Value Chain Analysis
8. Global E-Governance Market Attractiveness Analysis by Solution Type
9. Global E-Governance Market Attractiveness Analysis by Deployment Model
10. Global E-Governance Market Attractiveness Analysis by Application
11. Global E-Governance Market Attractiveness Analysis by Region
12. Global E-Governance Market: Dynamics
13. Global E-Governance Market Share by Solution Type (2023 & 2033)
14. Global E-Governance Market Share by Deployment Model (2023 & 2033)
15. Global E-Governance Market Share by Application (2023 & 2033)
16. Global E-Governance Market Share by Regions (2023 & 2033)
17. Global E-Governance Market Share by Company (2023)
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